How to Buy

Purchasing Art from GO Gallery

We make acquiring original artwork as straightforward as possible. Whether you're a seasoned collector or buying your first piece, we're here to guide you through every step.

How to Place an Order

Browse our online collection and add the work you love to your cart. Proceed through checkout to complete your purchase securely. Once your order is confirmed, our team will be in touch to coordinate delivery.

Shipping & Delivery

Fine art requires special care in transit. Shipping costs are invoiced separately after your purchase is complete. We will contact you with a shipping quote based on the box or crate size, weight, and destination of your piece before any shipping charges are applied.

We work with experienced fine art shippers to ensure your work arrives safely, whether locally in Portland or across the country.

Payment

We accept all major credit cards and secure online payment methods. For high-value works or special arrangements, please contact us directly.

Do we accept returns?

All sales are final. Because every piece we sell is an original, one-of-a-kind artwork or a limited-edition print, we do not accept returns or exchanges for change of mind, sizing, or personal taste.

Damaged or lost in transit

If your piece arrives damaged, or is lost in transit, we will make it right:

  1. Photograph the damage and all packaging materials before discarding anything.
  2. Email us at mail@gailowen.us within 48 hours of delivery to report the issue.
  3. We insure every shipment through USPS and UPS. We will file the claim on your behalf.
  4. Once the claim is processed, we issue a full refund to your original payment method.

Please hold on to all original packaging — carriers may require it for inspection before a claim can be completed.

Order cancellations

If you need to cancel an order, contact us at mail@gailowen.us as soon as possible. We can cancel and refund any order that hasn't yet shipped; once a piece has left our hands for delivery, our standard damaged-in-transit process above applies instead.

Questions about your order

Reach us anytime at mail@gailowen.us and we'll respond within 1–2 business days.

Questions about the Art or Artists?

We're happy to help with any questions about a specific work, an artist, or the purchasing process. Reach out to us at mail@gailowen.us and we'll respond promptly.